ADVANCED CAMPAIGNS
Inbound BPO Campaign

Create your Inbound Call Centers request for quote
* Full Name
* Title
* Company Name
* Country
* Contact Phone
* Email
How would you like us to contact you?
 
 
*must fill the fields
1) What are the primary functions you need a call center to perform? [required]
(please check all that apply)
Take sales orders
Provide customer service
Provide technical support
Generate and qualify inbound leads
Process applications
Schedule appointments
Respond to and manage email
Provide live web chat support
Provide answering/messaging services
Other (please specify):


2) How many inbound calls, emails, and/or inquiries do you expect to outsource on a monthly basis? [required]
Not sure
1 to 499
500 to 1,999
2,000 to 4,999
5,000 to 9,999
10,000 to 19,999
20,000+
3) When do you want to begin using call center services? [required]
ASAP
In two weeks
In one month
More than two months
4) What type of call center outsourcing coverage do you need? [required]
Dedicated 24-hour coverage
Normal business hours coverage only
Normal business hours plus weekend and/or holiday coverage
Other (please specify):
5) What is your estimated annual budget for outsourced call center services? [required]
Less than $2,500
$2,500 - 4,999
$5,000 - 9,999
$10,000 - 19,999
$20,000 - 49,999
$50,000 - 99,999
$100,000+
Not sure - please advise
6) What additional call center services would you like provided? [required]
Credit card processing
Regular reporting
Web-enabled stations
Product or direct mail fulfillment
Script writing
Foreign language support
Other (please specify):

7) Please describe in detail any additional call center requirements you may have.
 
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