Create your Inbound Call Centers request for quote

* Required Fields   
 
* Full Name
* Title
* Company Name
* Country
* Contact Phone
* Email
How would you like us to contact you?
 
 
 
1) What are the primary functions you need a call center to
perform?
* Required -- (please check all that apply)
Take sales orders
Provide customer service
Provide technical support
Generate and qualify inbound leads
Process applications
Schedule appointments
Respond to and manage email
Provide live web chat support
Provide answering/messaging services
Other (please specify):


2) How many inbound calls, emails, and/or inquiries do you
expect to outsource on a monthly basis?
* Required
Not sure
1 to 499
500 to 1,999
2,000 to 4,999
5,000 to 9,999
10,000 to 19,999
20,000+
3) When do you want to begin using call center services?
* Required
ASAP
In two weeks
In one month
More than two months
4) What type of call center outsourcing coverage do you need?
* Required
Dedicated 24-hour coverage
Normal business hours coverage only
Normal business hours plus weekend and/or holiday
coverage

Other (please specify):


5) What is your estimated annual budget for outsourced call
center services?
* Required
Less than $2,500
$2,500 - 4,999
$5,000 - 9,999
$10,000 - 19,999
$20,000 - 49,999
$50,000 - 99,999
$100,000+
Not sure - please advise
6) What additional call center services would you like
provided?
* Required
Credit card processing
Regular reporting
Web-enabled stations
Product or direct mail fulfillment
Script writing
Foreign language support
Other (please specify):

7) Please describe in detail any additional call center
requirements you may have.