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Meincnodi

Sut ydych chi'n gwerthuso eich Costa Rica Ffoniwch Ganolfan i alw môr canolfannau lleoli mewn gwledydd eraill?

Mae ein canolfannau galw yn cael eu rhedeg ar isafswm o 22 o ddangosyddion perfformiad allweddol. Pynciau sy'n amrywio o amser ymateb, ansawdd, cost y galwadau a boddhad gweithwyr.

Ein tîm rheoli uchaf bob amser yn arsylwi dulliau newydd, syniadau ac offer er mwyn gwella ein heffeithiolrwydd ac yn barod i nodi a gweithio allan ardal broblem mewn ymgyrch. Costa Rica's Call Center yn gyson gweithredu strategaethau galwadau newydd a gwell ganolfan tra mireinio technegau hyn sy'n gweithio.

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