Costa Rica is the new "in" location for "near-shoring." With a population of about 4 million people, Costa Rica boasts the region's oldest democracy, political stability, infrastructure and an impressive 95% literacy rate. A Free Trade Agreement with the United States has companies such as IBM, Microsoft, Procter & Gamble, Hewlett Packard , and Intel making substantial investments in Costa Rican outsourcing call centers. It ranks behind powerhouses India and China as one of the most competitive offshore outsourcing destinations offering high-paying, highly sought-after jobs.
Global competitive pressures are forcing United States corporations to lower their costs. Today, it is necessary to do offshore outsourcing just to remain competitive. After careful analysis, many companies have now expanded their operations in Costa Rica . It is attractive in terms of cost and breadth of capabilities.
Business conditions are stable and secure, not like other countries with lower levels of working conditions and unstable governments. Our Costa Rican Call Center offers the highest quality bilingual call center support for wages that are 40%-80% lower than the United States. There are plenty of English speakers attuned to the needs of the North American market.
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