Shark Bite Biz
In the Media
Richard Blank on the Podcast Circuit
At the beginning of the new millennium, Richard Blank relocated to Costa Rica to train employees for one of the largest call centers in Central America. He has been preparing and managing some of the finest telemarketers in the country ever since.
Meet the CEO
Richard Blank
Chief Executive Officer, Costa Rica's Call Center
Using a motivational public-speaking style backed by tactful and appropriate rhetoric, he has earned a reputation for running what amounts to a school for telemarketing, and is regularly sought out for private training sessions and consultation.
In anticipation of CAFTA, he became a strategic partner of the Pacific Rim Chamber of Commerce in Beverly Hills, California and Solo Telecommunications in Colorado Springs, Colorado, working to expand Costa Rica's international telecommunications and business appeal.
Background
- B.A. in Communication and Spanish — University of Arizona
- Certificate of language proficiency — University of Sevilla, Spain
- Strategic partner — Pacific Rim Chamber of Commerce, Beverly Hills
- Chief Executive Officer of Costa Rica's Call Center since 2008
Featured Conversations
Recent Appearances
Full episodes, hosted on each show's own channel.
MarketSurge
Telemarketing Reinvented: Richard Blank's Journey to Building Costa Rica's Call Center
Watch episode
Beyond Fulfillment Podcast
Mastering the Pivot: Richard Blank's Path to Building a Call-Center Empire
Watch episode
Listen Anywhere
Every Appearance, One Feed
All of Richard's guest appearances are collected in a single Spotify feed, so you can listen through them without hunting down each show.
Follow on SpotifyHosting a show on outsourcing, customer experience, or building teams abroad? Invite Richard on.
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